- Order Fulfillment: For ordered items in stock, we try to pack and ship them within 72 hours, any day that the USPS is open and operational.
- Shipping Options: Bimbo offers shipping via USPS and other carriers through our ShipStation and Stamps.com integrations. Depending on the order size and weight, customers may have the option to select a USPS flat-rate shipping box, which can provide the lowest cost for shipping.
- Shipping Rates: Shipping rates are calculated based on the weight and destination of the package and are provided to the customer at checkout. We use ShipStation and Stamps.com to secure the lowest possible rates for our customers.
- Order Processing: Time Orders are typically processed within 1-2 business days. Customers will receive a shipping confirmation email with tracking information once the order has been shipped.
- Delivery Time: Delivery times may vary depending on the shipping carrier and destination. Bimbo is not responsible for any delays caused by the shipping carrier or customs.
- Order Tracking: Customers can track their orders using the tracking number provided in the shipping confirmation email. If there are any issues with the delivery, customers should contact the shipping carrier directly to resolve the issue.
- Returns and Refunds: Please refer to our 30-day refund and return policy for information on returning products for a refund or store credit.
If you have any questions or concerns regarding shipping, don’t hesitate to contact our customer service team at [email protected] or through our website contact form.